This video has come at me from both my wife's profession (anthropology) and from folks in the enterprise software space - was posted on Craig's blog as well. Great piece talking about the evolution of the web
I am CEO of AbleBrains. We're dedicated to helping companies use the science of marketing to create and lead great Market Categories. I used to be a GVP @ SAP leading mid-market initiatives including, Social Media Strategy, Total Customer Experience, Competitive marketing, Market Intelligence and Services Marketing teams.