Vinnie commented on SAP's UI design proficiency or purported lack thereof:
Vinnie, what are you referring to? Our R/3 days? At least that's the only reason I can think of for folks being so in the dark about the user-centered design initiatives @ SAP... about bringing the customer experience to life not only on the Web but also in the product.
Ok, so this will make me even less popular with SAP...
...but I could not believe Thomas Otter at SAP questioned Dennis Howlett "Since when were you a UI expert too?"
Dennis admits he is not, but it would be one thing if Thomas worked at Apple...but someone from SAP questioning anybody about UI?
Oh, by the way, y'all are right. You don't need to be UI expert, as a customer and end user, you just have to know what you like. But why be so 1990's about it?